Privacy Policy
Effective Date: July 2026
Lukosi Global Traders Ltd (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or communicate with us regarding our import and export services.
1. Information We Collect
We may collect personal and business information that you voluntarily provide through our website, quotation forms, email, telephone, WhatsApp, or other business communications.
This information may include:
- Full Name
- Company Name
- Email Address
- Telephone Number
- Business Address
- Country/Region
- Product or Service Enquiries
- Order Information
- Shipping & Delivery Details
- Payment and Billing Information (where applicable)
- Business Correspondence
2. How We Use Your Information
We use your information to:
- Respond to enquiries and quotation requests
- Process import and export orders
- Coordinate sourcing, procurement, and logistics
- Provide customer support
- Manage shipping and delivery
- Improve our products and services
- Comply with legal and regulatory obligations
- Communicate updates regarding our products, services, and business operations
3. Business Communications
By contacting Lukosi Global Traders Ltd, you consent to receiving responses related to your enquiry via email, telephone, WhatsApp, or any communication channel you provide.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Cookies & Website Analytics
Our website may use cookies and analytics technologies to improve your browsing experience and understand how visitors use our website.
Cookies may collect information such as:
- Browser Type
- Device Information
- IP Address
- Pages Visited
- Time Spent on Website
- Referral Sources
- General Geographic Location
You can disable cookies through your browser settings at any time.
5. Analytics Services
We may use Google Analytics and similar analytical tools to help us understand website traffic and improve user experience.
These services collect anonymous information regarding website usage and performance.
6. International Trade Operations
As a UK-based international import and export company, we may share necessary business information with trusted third parties involved in completing commercial transactions, including:
- Shipping Companies
- Freight Forwarders
- Customs Authorities
- Logistics Partners
- Inspection Agencies
- Financial Institutions
- Government Regulatory Bodies
- Suppliers and Manufacturers
Information is shared only where necessary to complete business transactions or comply with applicable laws.
7. Data Security
Lukosi Global Traders Ltd implements appropriate administrative, technical, and organizational measures to protect your information from unauthorized access, misuse, alteration, or disclosure.
While we use commercially reasonable safeguards, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Third-Party Websites
Our website may contain links to third-party websites, suppliers, logistics providers, or social media platforms.
We are not responsible for the privacy practices, content, or security of external websites.
9. Data Retention
We retain business records and personal information only for as long as necessary to:
- Fulfil contractual obligations
- Complete international trade transactions
- Meet legal and regulatory requirements
- Resolve disputes
- Support ongoing business operations
10. Your Rights
Depending on applicable laws, including UK data protection legislation, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information where legally permitted
- Object to certain processing activities
- Withdraw consent where applicable
- Request details about how your information is processed
To exercise any of these rights, please contact us using the details below.
11. Children's Privacy
Our website and services are intended for business and commercial purposes only.
We do not knowingly collect personal information from individuals under the age of 18.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations or legal requirements.
Any updates will be published on this page with a revised effective date.
13. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your information, please contact:
Lukosi Global Traders Ltd
Address:
Unit 2, Tilbury Industrial Complex
Tilbury Port
Tilbury, Essex
England RM18 7HB
United Kingdom
Email:
info@lukosiglobaltraders.com (replace if using a different email)
Phone:
+3197010284791
Website:
www.lukosiglobaltradersltd.com